Referrals to FACN
Emergency Referrals to FACN
The caseworker must immediately contact the FACN by phone (1-888-TX4-FACN).
This contact is available 24 hours a day and 7 days a week for acute cases.
Non-Emergency
If the caseworker and supervisor decide to make a referral to FACN for a non-acute case,the caseworker must enter the basic referral information into the FACN system (www.facntx.org) or by phone (1-888-TX4-FACN) within 2 business days during regular business hours.